Member Service Specialist — Front End & Tech Guidance

Sam; Snellville (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Live Better U tuition reimbursement

Employee discounts

Job summary

Sam's Club in Snellville, GA is hiring for front-end roles. The position involves providing member service, maintaining the checkout area, processing purchases, and resolving member issues. It requires engaging with customers, guiding self-service technology, and following safety and policy guidelines.

In addition to duties, the role supports merchandising and loss prevention efforts. The team emphasizes customer-first service, teamwork, and adherence to Walmart/Sam's Club standards.

Qualifications

• Retail experience including operating front-end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues and concerns.
• Maintain checkout area and processes member purchases per policies.
• Assist with payments, returns, refunds, and exchanges according to company policies.
• Promote Sam's Club products and services and assist with self-service technology guidance.
• Ensure safety standards and perform safety sweeps as required.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's Club in Snellville, GA is hiring for front-end roles. The position involves providing member service, maintaining the checkout area, processing purchases, and resolving member issues. It requires engaging with customers, guiding self-service technology, and following safety and policy guidelines.

In addition to duties, the role supports merchandising and loss prevention efforts. The team emphasizes customer-first service, teamwork, and adherence to Walmart/Sam's Club standards.