Front-End Team Lead: Member Service & Operations

Sam's Club; Athens (GA); On-site; USD 29,000 - 40,000; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Athens, GA is seeking a front-end associate to support management in supervising associates, promoting membership, and delivering outstanding member service. You will assist with transactions, guide customers to products, and help with self-checkout and pickup orders, while upholding company standards.

The role requires 18+ years old, at least 6 months in retail and 6 months in customer service, with a willingness to learn and adapt in a fast-paced environment.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates by assigning duties and providing guidance.
• Promote membership by processing memberships, upgrades, and benefits.
• Assist members with purchasing decisions and using self-service technology.
• Handle claims, returns, and maintain store cleanliness.

Skills

Customer service

Retail experience

Tools

Cash register

Job description

Sam's Club in Athens, GA is seeking a front-end associate to support management in supervising associates, promoting membership, and delivering outstanding member service. You will assist with transactions, guide customers to products, and help with self-checkout and pickup orders, while upholding company standards.

The role requires 18+ years old, at least 6 months in retail and 6 months in customer service, with a willingness to learn and adapt in a fast-paced environment.