Member Experience Team Lead

Sam's East, Inc.; Temple (PA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off (PTO) and leave options

Employee discounts

Job summary

Walmart's Sam's Club in Temple, PA is seeking a supervising associate who helps manage a team in the front-end area, assigns duties, trains staff, and ensures member service aligns with company policies.

Responsibilities include processing memberships and credit accounts, promoting products and services, handling transactions at registers or self-checkout, and maintaining club appearance and safety standards. The role emphasizes open communication and integrity.

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register).
• 6 months customer service experience.
• Must be 18 years of age or older

Responsibilities

• Assist supervision of associates by assigning duties and providing guidance on member service.
• Communicate store goals and feedback, train processes and procedures.
• Process memberships, upgrades, and credit accounts, and promote membership renewals.
• Handle transactions and assist members at registers or self-checkout; maintain club cleanliness and safety.

Job description

Walmart's Sam's Club in Temple, PA is seeking a supervising associate who helps manage a team in the front-end area, assigns duties, trains staff, and ensures member service aligns with company policies.

Responsibilities include processing memberships and credit accounts, promoting products and services, handling transactions at registers or self-checkout, and maintaining club appearance and safety standards. The role emphasizes open communication and integrity.