Member Experience Team Lead

Walmart Inc.; Augusta (GA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Live Better U tuition covered

Employee discounts

Job summary

Sam's Club in Augusta, GA is hiring a full-time associate supervisor. You will assist management by assigning duties, guiding staff, and ensuring member service standards are met, while following company policies and the Open Door Policy.

You’ll help with recruiting, scheduling, coaching, and evaluating teammates; process memberships and credit accounts; and promote the value of Sam's Club products and services. The position includes competitive pay, benefits, and opportunities for advancement.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management by supervising associates and directing daily operations.
• Train associates on processes, member service approaches, and policies.
• Resolve member complaints per company guidelines and promote memberships.
• Assist with recruiting, scheduling, coaching, and evaluating staff.
• Process memberships, upgrades, and credit accounts; support sales events.

Skills

Front-end supervision

Customer service

Retail experience

Job description

Sam's Club in Augusta, GA is hiring a full-time associate supervisor. You will assist management by assigning duties, guiding staff, and ensuring member service standards are met, while following company policies and the Open Door Policy.

You’ll help with recruiting, scheduling, coaching, and evaluating teammates; process memberships and credit accounts; and promote the value of Sam's Club products and services. The position includes competitive pay, benefits, and opportunities for advancement.