Member Services Team Lead

Walmart; Athens (GA); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Education program

Company discounts

Military leave pay

Job summary

Walmart Sam's Club in Athens, GA is looking for a front-end supervisor to guide associates, assign duties, and deliver outstanding member service. The role emphasizes coaching, scheduling, and promoting memberships to meet business goals.

You will handle transactions, support self-checkout, and assist members with product choices while ensuring policy compliance and a safe, welcoming environment. Competitive benefits accompany performance-based rewards.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates and assign duties to ensure smooth operations
• Guide member service approaches and resolve member issues per company guidelines
• Recruit, hire, schedule, coach and evaluate associates to meet store goals
• Promote membership types, programs and benefits and handle memberships and credit accounts
• Assist members with purchases, guidance on self-service technology, and checkout processes
• Oversee area operations, cash handling, deposits, and loss prevention practices

Skills

Customer service

Retail experience

Job description

Walmart Sam's Club in Athens, GA is looking for a front-end supervisor to guide associates, assign duties, and deliver outstanding member service. The role emphasizes coaching, scheduling, and promoting memberships to meet business goals.

You will handle transactions, support self-checkout, and assist members with product choices while ensuring policy compliance and a safe, welcoming environment. Competitive benefits accompany performance-based rewards.