Member Services Team Lead

Sam's Club; Augusta (ME); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Education benefit (Live Better U)

Job summary

Sam's Club in Augusta, ME is seeking a front-end supervisor to help management guide associates, ensure great member service, and maintain smooth store operations. You will train staff, handle member inquiries, and support merchandising, checkout, and loss-prevention efforts.

The role emphasizes teamwork, integrity, and a customer-first mindset, with growth opportunities and Walmart/Sam's Club benefits and a competitive hourly wage.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and training.
• Provide member service and resolve complaints according to guidelines.
• Process memberships, upgrades, and credit accounts.
• Promote Sam's Club products and services to members.
• Oversee area operations including merchandising, cash handling, and safety.

Skills

Front-end supervision

Customer service

Job description

Sam's Club in Augusta, ME is seeking a front-end supervisor to help management guide associates, ensure great member service, and maintain smooth store operations. You will train staff, handle member inquiries, and support merchandising, checkout, and loss-prevention efforts.

The role emphasizes teamwork, integrity, and a customer-first mindset, with growth opportunities and Walmart/Sam's Club benefits and a competitive hourly wage.