Member Experience & Support Specialist

Members 1st Partnership; Enola (PA); Presencial; USD 20.000 - 28.000; Jornada completa

Descripción de la vacante

Members 1st in Enola, PA is seeking a Customer Service Representative to provide accurate and efficient member service by phone, processing routine interactions and maintaining records.

You will assist members with account information, troubleshoot issues, and help educate members on products and services to meet sales goals. This is an on-site, entry-level role with growth opportunities.

Formación

• 0-1 years of related experience.

Responsabilidades

• Provide accurate and efficient member service via telephone requests.
• Process routine member interactions and account transactions.
• Assist in meeting department and individual performance goals.
• Educate members on products and services to identify needs and drive sales.

Conocimientos

Sales opportunity recognition

Attention to detail

Communication skills

PC proficiency

Credit union products knowledge

Educación

High school diploma or equivalent

Descripción del empleo

Members 1st in Enola, PA is seeking a Customer Service Representative to provide accurate and efficient member service by phone, processing routine interactions and maintaining records.

You will assist members with account information, troubleshoot issues, and help educate members on products and services to meet sales goals. This is an on-site, entry-level role with growth opportunities.