Member Services Specialist – Banking & Solutions

Service 1st Federal Credit Union; Milton (Northumberland County); On-site; USD 32,000 - 42,000; Full time

Job summary

Service 1st Federal Credit Union in Milton, PA seeks a Member Service Representative to assist members with routine transactions and to cross-sell banking products. You will research and resolve member account questions and ensure a high standard of service.

The role requires 1–3 years of related experience, a high school diploma or GED, and the ability to work Monday through Saturday. The credit union emphasizes equal opportunity employment.

Qualifications

• Experience in customer service, cash handling, sales or banking.
• Requires the ability to operate a computer and basic math skills.

Responsibilities

• Receives and processes member financial transactions.
• Cross-sells various deposit, loan and convenience services appropriate to each member.
• Researches member account questions and concerns.
• Performs daily, weekly and monthly routine tasks.
• Maintains a dependable record of attendance and timeliness.
• Follows credit union policies and security procedures.

Skills

Customer service

Cash handling

Sales

Banking

Education

High school diploma or GED

Job description

Service 1st Federal Credit Union in Milton, PA seeks a Member Service Representative to assist members with routine transactions and to cross-sell banking products. You will research and resolve member account questions and ensure a high standard of service.

The role requires 1–3 years of related experience, a high school diploma or GED, and the ability to work Monday through Saturday. The credit union emphasizes equal opportunity employment.