Member Experience Specialist

Sam's Club; Wilmington (NC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off including PTO and parental leave

Tuition and education benefits

Job summary

Sam's Club is looking for a dedicated member service associate in Wilmington, NC. Key responsibilities include ensuring a great shopping experience for members, maintaining the checkout area, and training new associates. Ideal candidates will have retail experience and must be comfortable operating front end equipment. The position offers competitive hourly wages between $17.00 and $25.00, along with various health, financial, and paid time off benefits.

Qualifications

• Retail experience including operating front end equipment, such as a cash register.
• Experience with mobile retail applications is preferred.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and ensures compliance with safety standards.
• Assists with training new associates and promotes company products.

Skills

Retail experience

Operating front end equipment

Working with mobile retail applications

Job description

Sam's Club is looking for a dedicated member service associate in Wilmington, NC. Key responsibilities include ensuring a great shopping experience for members, maintaining the checkout area, and training new associates. Ideal candidates will have retail experience and must be comfortable operating front end equipment. The position offers competitive hourly wages between $17.00 and $25.00, along with various health, financial, and paid time off benefits.