Member Experience Specialist: Service, Tech Help & Training

Sam's East, Inc.; Bradenton (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education benefits

Job summary

Sam's Club in Bradenton, FL is seeking a frontline associate to provide member service, maintain the checkout area, and resolve member issues. You will promote products, assist with payments and returns, and guide members on self-service technology, while maintaining store safety and organizing merchandise.

Responsibilities include processing purchases, verifying memberships, and ensuring a positive shopping experience for all customers.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and purchasing decisions.
• Assists with payments, returns, and exchanges per policies.
• Maintains safety and security of the store area and assets.
• Trains associates on processes and new technology.

Skills

Retail experience including front end

Mobile retail applications

Job description

Sam's Club in Bradenton, FL is seeking a frontline associate to provide member service, maintain the checkout area, and resolve member issues. You will promote products, assist with payments and returns, and guide members on self-service technology, while maintaining store safety and organizing merchandise.

Responsibilities include processing purchases, verifying memberships, and ensuring a positive shopping experience for all customers.