Member Experience Specialist

Sam's Club; Jacksonville (FL); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Leave programs

Job summary

Sam's Club in Jacksonville, FL is seeking a Member Frontline Services associate. You will provide member service, operate the checkout, resolve issues, and promote Sam's Club products and services while guiding members on self-service technology.

You will assist with payments, returns, exchanges, and safety procedures; maintain aisles and entrance/exit areas; and help train others on processes and new tools. The role offers benefits and a wage range of $18–$26 per hour.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Guides members on self-service technology and assists with payments, returns, and exchanges.
• Promotes Sam's Club products and services; ensures safety and security procedures are followed.

Skills

Retail experience

Cash register

Tools

Mobile applications

Job description

Sam's Club in Jacksonville, FL is seeking a Member Frontline Services associate. You will provide member service, operate the checkout, resolve issues, and promote Sam's Club products and services while guiding members on self-service technology.

You will assist with payments, returns, exchanges, and safety procedures; maintain aisles and entrance/exit areas; and help train others on processes and new tools. The role offers benefits and a wage range of $18–$26 per hour.