Member Experience Specialist

Walmart Inc.; City of Kingston (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability benefits

Employee discounts

Job summary

Walmart Inc. in Kingston, NY is seeking a front-line Member Frontline Services associate to deliver exceptional member service at the Sam's Club location. You will assist members with purchases, verify memberships, handle payments, returns and exchanges, and promote Sam's Club products and services.

You will maintain safe shopping areas, support training for associates, and follow safety policies and company standards while providing a helpful and welcoming member experience.

Qualifications

• Retail experience including operating front-end equipment
• Experience with payments, returns, and exchanges
• Ability to verify membership cards and assist with purchasing decisions
• Strong emphasis on safety and security procedures

Responsibilities

• Provide member service and assist with purchases
• Maintain checkout and entrance/exit areas
• Resolve member issues and concerns and promote Sam's Club products and services
• Guide members on self-service technology
• Assist with training of associates on processes and procedures
• Ensure safety and compliance with company policies

Skills

Member service

Cash handling

Customer support

Merchandise knowledge

Self-service guidance

Safety compliance

Tools

POS system

Job description

Walmart Inc. in Kingston, NY is seeking a front-line Member Frontline Services associate to deliver exceptional member service at the Sam's Club location. You will assist members with purchases, verify memberships, handle payments, returns and exchanges, and promote Sam's Club products and services.

You will maintain safe shopping areas, support training for associates, and follow safety policies and company standards while providing a helpful and welcoming member experience.