Member Experience Specialist

Walmart Inc.; Philadelphia (Philadelphia County); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education program

Employee discounts

Job summary

Walmart Inc. in Philadelphia is seeking a frontline associate to provide member service, operate the checkout area, and process purchases while promoting Sam's Club products and services.

You will assist members with payments, returns, refunds, and exchanges according to company policies and help guide customers with self-service technology. The role emphasizes safety, security, and proper handling of merchandise, as well as training others and supporting continuous process improvements.

Qualifications

• Retail experience including operating front end equipment is required.
• Experience with mobile retail applications is preferred.
• Excellent customer service and ability to resolve member issues.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process purchases, returns, and exchanges according to policy.
• Promote Sam's Club products and services and guide members on self-service technology.

Skills

Retail experience

Front-end equipment operation

Mobile retail apps

Tools

Cash register

Job description

Walmart Inc. in Philadelphia is seeking a frontline associate to provide member service, operate the checkout area, and process purchases while promoting Sam's Club products and services.

You will assist members with payments, returns, refunds, and exchanges according to company policies and help guide customers with self-service technology. The role emphasizes safety, security, and proper handling of merchandise, as well as training others and supporting continuous process improvements.