Member Experience Specialist - Part-Time, Flexible Hours

Staley Credit Union; Decatur (IL); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Competitive hourly wage

Friendly and supportive environment

Opportunities for growth

Flexible hours

Earned paid leave

Job summary

A local credit union in Decatur, Illinois, is seeking a part-time Member Services Representative to assist members with financial transactions and inquiries. The ideal candidate will have strong customer service skills, a high school diploma, and the ability to multitask effectively. This role offers a competitive hourly wage ranging from $15 to $17, a supportive work environment, and opportunities for professional growth. Flexibility in scheduling is required, including some Saturdays.

Qualifications

• Six months previous experience in banking, customer service, or cash handling preferred.
• Strong communication and interpersonal skills.
• Basic computer skills and familiarity with financial systems.
• Ability to work a flexible schedule, including some Saturdays.

Responsibilities

• Greet and assist members with financial transactions.
• Provide information about credit union products and services.
• Identify opportunities to enhance services to members.
• Handle cash and reconcile daily transactions.
• Ensure a positive experience for all members.

Skills

Customer service skills

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Financial systems

Job description

A local credit union in Decatur, Illinois, is seeking a part-time Member Services Representative to assist members with financial transactions and inquiries. The ideal candidate will have strong customer service skills, a high school diploma, and the ability to multitask effectively. This role offers a competitive hourly wage ranging from $15 to $17, a supportive work environment, and opportunities for professional growth. Flexibility in scheduling is required, including some Saturdays.