Member Experience Specialist | Part-Time CSR

Crunch Fitness; Jacksonville (NC); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Free gym membership

Free uniforms

Training & development

401(k)

Employee discounts

Zusammenfassung

Crunch Fitness is seeking a Customer Service Representative to deliver top-tier service to members, guests, and prospective members. This part-time, hourly role focuses on the front desk experience, sales support, and accurate account updates.

You will greet customers, explain membership options, handle calls professionally, and maintain the cleanliness and organization of the club. The CSR will operate the POS system, process payments, and assist with promotions while upholding uniform and

Qualifikationen

• Experience delivering excellent customer service to members, guests, and prospects.
• Ability to inform about membership options and promotions.
• Professional phone communication and in-person greeting.

Aufgaben

• Greet and check in members, guests, and prospective members.
• Inform about membership options and current promotions.
• Answer calls politely and professionally.
• Facilitate updates to members' accounts.
• Operate the POS system and accept payments.

Kenntnisse

Customer service

Sales support

Phone handling

Tools

POS system

Jobbeschreibung

Crunch Fitness is seeking a Customer Service Representative to deliver top-tier service to members, guests, and prospective members. This part-time, hourly role focuses on the front desk experience, sales support, and accurate account updates.

You will greet customers, explain membership options, handle calls professionally, and maintain the cleanliness and organization of the club. The CSR will operate the POS system, process payments, and assist with promotions while upholding uniform and