Member Experience Specialist - Part-Time, Bilingual

Ymca-of-Northern-Colorado; Lafayette (CO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free family membership

Program discounts

Retirement benefits

Employee Assistance Program

Paid sick time

Childcare benefits

Job summary

The Lafayette YMCA in Lafayette, CO is seeking a part-time Customer Relations Specialist to greet members, answer questions, give tours, and help individuals and families understand and access Y offerings. The role is 10-15 hours per week, year-round, with weekend coverage and occasional weekday shifts.

Compensation includes a +10% differential for opening shifts and an additional +10% for bilingual staff fluent in Spanish and English.

Qualifications

• Must be reliable and arrive on time for every shift.
• Customer service and sales experience.
• Professional, alert, courteous, and tactful.
• Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency).
• Intermediate computer skills required.

Responsibilities

• Welcomes our members.
• Answers questions.
• Gives tours.
• Helps individuals and families understand and access Y offerings.
• Other duties as assigned.

Skills

Customer service

Sales experience

Spanish language

Computer skills

Punctuality

Job description

The Lafayette YMCA in Lafayette, CO is seeking a part-time Customer Relations Specialist to greet members, answer questions, give tours, and help individuals and families understand and access Y offerings. The role is 10-15 hours per week, year-round, with weekend coverage and occasional weekday shifts.

Compensation includes a +10% differential for opening shifts and an additional +10% for bilingual staff fluent in Spanish and English.