Early-Morning Member Concierge & Tours (Bilingual)

Ymca-of-Northern-Colorado; Lafayette (CO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Family Membership

Program discounts

Generous retirement benefits - 12%

Job summary

The YMCA of Northern Colorado is hiring a Customer Relations Specialist for the opening shift five mornings a week. This part-time, year-round role starts early, with a +10% differential for opening shift and another +10% for bilingual Spanish-English fluency.

Duties include greeting members, answering questions, giving tours, and guiding families to Y offerings. We value reliability, courteous service, and basic computer skills to access schedules and membership information.

Qualifications

• Customer service and sales experience preferred (early-morning context).
• Spanish proficiency preferred (additional 10% differential).
• Intermediate computer skills required to access schedules and memberships.

Responsibilities

• Welcomes our members.
• Answers questions.
• Gives tours.

Skills

Customer service

Sales experience

Bilingual Spanish-English

Interpersonal communication

Job description

The YMCA of Northern Colorado is hiring a Customer Relations Specialist for the opening shift five mornings a week. This part-time, year-round role starts early, with a +10% differential for opening shift and another +10% for bilingual Spanish-English fluency.

Duties include greeting members, answering questions, giving tours, and guiding families to Y offerings. We value reliability, courteous service, and basic computer skills to access schedules and membership information.