Member Experience Specialist | Part-Time Banking

Paycom; Royal Pines (NC); On-site; USD 17,000 - 28,000; Part time

Job summary

Champion Credit Union in Arden, NC is seeking a Part Time Member Service Specialist to deliver accurate, friendly, and personalized service while building trusted financial relationships. You will handle transactions, educate members on digital tools, and protect member information in a fast-paced environment.

The role emphasizes service excellence, knowledge of credit union products, and collaboration with team members to ensure consistent, high-quality branch operations.

Qualifications

• High school graduate or equivalent required.
• Previous customer service experience preferred.
• Strong communication and service orientation.

Responsibilities

• Processes financial transactions accurately and efficiently.
• Balances daily transactions and resolves discrepancies.
• Educates members on digital services and tools.
• Protects member information and maintains confidentiality.
• Creates positive first impressions and delivers exceptional service.

Skills

Organizational skills

Time management

Professional communication

Attention to detail

Customer service

Education

High school diploma or GED

Tools

Core banking systems

Office technology

Job description

Champion Credit Union in Arden, NC is seeking a Part Time Member Service Specialist to deliver accurate, friendly, and personalized service while building trusted financial relationships. You will handle transactions, educate members on digital tools, and protect member information in a fast-paced environment.

The role emphasizes service excellence, knowledge of credit union products, and collaboration with team members to ensure consistent, high-quality branch operations.