Entry-Level Member Services Specialist

State Employees' Credit Union; Pembroke (NC); On-site; USD 31,000 - 38,000; Full time

Job summary

State Employees' Credit Union is seeking an entry-level Associate Member Services Representative in North Carolina. The role focuses on customer service, account origination, and maintaining branch procedures while handling transactions and cash management.

You will learn branch operations, comply with policies, and support members through phone, in-person, and digital channels as you progress with supervision.

Qualifications

• Requires high school diploma or GED.
• Demonstrates strong communication and problem-solving abilities.
• Ability to build trust and rapport with members.

Responsibilities

• Respond to member inquiries by phone and in person.
• ,
• Process transactions and balance cash drawer.

Skills

Communication skills

Problem solving

People skills

Education

High school diploma or GED

Bachelor’s degree preferred

NC-CTP transfer program preferred

Job description

State Employees' Credit Union is seeking an entry-level Associate Member Services Representative in North Carolina. The role focuses on customer service, account origination, and maintaining branch procedures while handling transactions and cash management.

You will learn branch operations, comply with policies, and support members through phone, in-person, and digital channels as you progress with supervision.