Member Experience Specialist — Part-Time (2pm–10pm)

Paycom; Lake Orion (MI); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) with company match

Profit sharing

Free Black Card Membership

Job summary

Planet Fitness in Lake Orion, MI is seeking a part-time Customer Service Representative to join our team. You will greet members and guests, answer phones, sign up new members, log amenities and communicate updates and billing issues to members and guests.

The position offers a 2p-10p shift, a $1 premium for overnight hours, and benefits including Medical, Dental and Vision insurance, 401(k) with company match, profit sharing, and a supportive work environment. Equal Opportunity Employer.

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability is a must.
• Customer service experience preferred.
• Continual standing and walking during your shift.
• Must be able to lift 45 pounds.

Responsibilities

• Greet members and guests, provide exceptional customer service and make them feel welcomed.
• Answer phones in a friendly manner and assist callers with questions.
• Check in members, give tours of the club, sign up new members, and log amenities/billing issues.
• Respond to member questions and concerns in a timely, professional manner.
• Regular cleaning of the facility, bathrooms, equipment, front desk area and amenities.

Skills

Customer service

Job description

Planet Fitness in Lake Orion, MI is seeking a part-time Customer Service Representative to join our team. You will greet members and guests, answer phones, sign up new members, log amenities and communicate updates and billing issues to members and guests.

The position offers a 2p-10p shift, a $1 premium for overnight hours, and benefits including Medical, Dental and Vision insurance, 401(k) with company match, profit sharing, and a supportive work environment. Equal Opportunity Employer.