Member Experience Specialist – Part-Time

YMCA; Jeffersonville (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Clark County Family YMCA in Jeffersonville, IN is seeking a Member Services Associate to greet guests, handle registrations, and drive membership sales. You will guide tours, answer questions, and provide top-notch service in a welcoming environment that reinforces our mission.

The role emphasizes strong communication, dependable teamwork, and the ability to multi-task while delivering exceptional member experiences daily.

Qualifications

• High school diploma or equivalent.
• Few organizations prefer 21+ age for part-time roles.

Responsibilities

• Create welcoming environment and build genuine relationships
• Answer phones and complete program registrations
• Membership sales and perform all membership functions
• Provide member-focused tours to potential new members
• Deliver excellent service to active members
• Demonstrate strong organizational, computer and interpersonal skills

Skills

Customer service

Communication skills

Interpersonal skills

Sales skills

Multi-tasking

Problem solving

Education

High School diploma or equivalent

Tools

Membership software

Job description

Clark County Family YMCA in Jeffersonville, IN is seeking a Member Services Associate to greet guests, handle registrations, and drive membership sales. You will guide tours, answer questions, and provide top-notch service in a welcoming environment that reinforces our mission.

The role emphasizes strong communication, dependable teamwork, and the ability to multi-task while delivering exceptional member experiences daily.