Member Services Associate

YMCA; Jeffersonville (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Clark County Family YMCA in Jeffersonville, IN is seeking a Member Services Associate to greet guests, handle registrations, and drive membership sales. You will guide tours, answer questions, and provide top-notch service in a welcoming environment that reinforces our mission.

The role emphasizes strong communication, dependable teamwork, and the ability to multi-task while delivering exceptional member experiences daily.

Qualifications

• High school diploma or equivalent.
• Few organizations prefer 21+ age for part-time roles.

Responsibilities

• Create welcoming environment and build genuine relationships
• Answer phones and complete program registrations
• Membership sales and perform all membership functions
• Provide member-focused tours to potential new members
• Deliver excellent service to active members
• Demonstrate strong organizational, computer and interpersonal skills

Skills

Customer service

Communication skills

Interpersonal skills

Sales skills

Multi-tasking

Problem solving

Education

High School diploma or equivalent

Tools

Membership software

Job description

Clark County Family YMCA - Jeffersonville, IN 47130

Overview

Salary Range:

$11.00 - $11.00 Hourly

Position Type:

Part Time

Job Shift:

Any

Education Level:

High School

Category:

Front Desk and Call Center

Description

Are you a people person who loves a great mission and looking for a fulfilling job where you can build your leadership, communication, problem-solving and teamwork skills? Join our team today as a Member Services Associate and be a POSITIVE CHANGE MAKER in your community!

The Y is the leading nonprofit organization committed to strengthening community by connecting all people to their potential, purpose and each other. Every day, our team members - of all ages, backgrounds and life experiences – work together to empower young people, improve individuals’ health and well-being, and inspire action in and across communities. Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – shape our culture. The Y is a diverse community where your colleagues quickly become your friends.

Qualifications

Responsibilities:

• Create welcoming environment and build genuine relationships
• Answer phones, complete program registrations, membership sales and proficiently perform all membership functions in the membership software system.
• Using good listening skills, deliver member-focused tours to potential new members and provide excellent service to active members.
• Strong organizational, computer, communication and interpersonal skills desired.
• The ability and willingness to learn, multi-task with good problem solving skills, along with excellent
• customer service/sales skills are essential.

Position Requirement

• High school diploma or equivalent,
• Preferred minimum Age 21+

The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, gender identification, sexual orientation, age, or disability status.