Member Experience Specialist - Gym Front Desk

Planet Fitness; Waco (TX); On-site; USD 37,800 - 46,200; Full time

Benefits offered by this job

Paid time off

Health insurance

Paid parental leave

Free Planet Fitness Black Card

Employee Assistance Program

MyFlexPay

Job summary

Excel Fitness, a Planet Fitness franchise group based in Austin, TX, is seeking energetic team players for front desk and membership roles across growing clubs. Start at the front desk with clear paths to GM, Regional Manager, and Regional Director positions with salaries starting at $42k, $60k, and over $100k respectively.

You will check members in, tour prospects, assist sign-ups, maintain cleanliness, and support members with questions while following safety protocols and delivering

Qualifications

• High School diploma/GED or equivalent required.
• Customer service experience preferred.
• Punctuality and reliability required.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system.
• Take prospective members on tours and assist sign-up.
• Facilitate updates to member accounts.
• Maintain cleanliness and safety throughout the facility.
• Respond to member questions in a professional manner.

Skills

Customer service

Education

High School diploma/GED

Job description

Excel Fitness, a Planet Fitness franchise group based in Austin, TX, is seeking energetic team players for front desk and membership roles across growing clubs. Start at the front desk with clear paths to GM, Regional Manager, and Regional Director positions with salaries starting at $42k, $60k, and over $100k respectively.

You will check members in, tour prospects, assist sign-ups, maintain cleanliness, and support members with questions while following safety protocols and delivering