Member Experience Specialist - Gym Front Desk

Planet Fitness; Exton, Phoenixville (PA, Chester County); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

401K Retirement Fund

Health Insurance Options

Basic Life Insurance & Short-Term DI

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Exton, PA area seeks a Customer Service Representative to welcome members, sign up guests, and log amenities while delivering a friendly, Judgement Free experience.

You will answer questions, process purchases at the POS, promote fitness classes, and help maintain a safe club environment. The role offers growth opportunities and a competitive hourly wage with scheduled increases.

Qualifications

• Customer service experience.
• High school diploma or GED equivalent.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Greet members and guests warmly and log amenities.
• Sign up new members and tour potential members.
• Respond to questions and concerns promptly and professionally.
• Process beverage or merchandise purchases at the POS.
• Promote fitness instruction classes to members and new guests.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service

Computer skills

Education

High school diploma/GED

Job description

Planet Fitness in Exton, PA area seeks a Customer Service Representative to welcome members, sign up guests, and log amenities while delivering a friendly, Judgement Free experience.

You will answer questions, process purchases at the POS, promote fitness classes, and help maintain a safe club environment. The role offers growth opportunities and a competitive hourly wage with scheduled increases.