Member Experience Specialist — Growth & 401(k) + PTO

National Fitness Partners; Columbia (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay & raises

PTO

401K Employer match

Health Insurance options

Life Insurance

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for a full-time role starting at $12 per hour with scheduled increases at 180 days, 1 year and every 6 months after year one based on anniversary date. We serve over one million members across 200+ clubs, delivering a Judgement Free fitness experience.

You will greet members, sign up new members, log amenities, handle POS transactions, promote PE@PF classes, and maintain a clean,

Responsibilities

• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for a full-time role starting at $12 per hour with scheduled increases at 180 days, 1 year and every 6 months after year one based on anniversary date. We serve over one million members across 200+ clubs, delivering a Judgement Free fitness experience.

You will greet members, sign up new members, log amenities, handle POS transactions, promote PE@PF classes, and maintain a clean,