Member Experience Specialist - Growth & Benefits

National Fitness Partners; Monroe (NC); Presencial; USD 14 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Growth Opportunities

Competitive Pay

Shift-differential pay

PTO for all employees

401K Retirement Fund (Employer match 4

Health Insurance Options including HMO

Life Insurance & Short-Term Disability

Employee Assistance Program

Free employee Black Card Membership

Resumo da oferta

National Fitness Partners is hiring for a Customer Service Representative to join our Planet Fitness team in a busy club environment. The role focuses on delivering a superior member experience, answering questions, processing sales, and promoting fitness programs.

Starting at $12 per hour, with hourly increases at 180 days, 1 year, and every 6 months after the first year. Growth opportunities exist as our management team has many internal promotions from entry level roles.

Responsabilidades

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Descrição da oferta de emprego

National Fitness Partners is hiring for a Customer Service Representative to join our Planet Fitness team in a busy club environment. The role focuses on delivering a superior member experience, answering questions, processing sales, and promoting fitness programs.

Starting at $12 per hour, with hourly increases at 180 days, 1 year, and every 6 months after the first year. Growth opportunities exist as our management team has many internal promotions from entry level roles.