Member Experience Specialist: Frontline & Tech Help

Sam's West, Inc.; Woodbury (MN); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Education programs (Live Better U)

Job summary

Sam's Club in Woodbury, MN is seeking a customer-focused front-end associate to provide member service, operate checkout, and guide customers using self-checkout technology. You'll help with purchases and promote Sam's Club products and services while maintaining a safe, organized shopping environment.

You will assist with payments, returns, refunds, and exchanges, ensuring accuracy and compliance with company policies.

Qualifications

• Retail experience including operating front-end equipment.
• Familiar with mobile retail applications and self-checkout tools.
• Ability to handle payments, returns, and exchanges according to policy.

Responsibilities

• Provide member service and assist with purchasing decisions.
• Operate checkout areas and process member purchases.
• Assist with payments, refunds, returns, and exchanges per policy.

Skills

Retail experience

Cash register / POS

Mobile apps usage

Tools

Cash register / POS system

Job description

Sam's Club in Woodbury, MN is seeking a customer-focused front-end associate to provide member service, operate checkout, and guide customers using self-checkout technology. You'll help with purchases and promote Sam's Club products and services while maintaining a safe, organized shopping environment.

You will assist with payments, returns, refunds, and exchanges, ensuring accuracy and compliance with company policies.