Member Services Pro - Checkout & Tech Advocate

Sam's West, Inc.; Saint Cloud (MN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical, and

Vision and dental coverage

401(k) and stock purchase options

Company-paid life insurance

Paid time off (PTO and other leaves)

Live Better U education program

Job summary

Sam's West, Inc. is seeking a Member Frontline Services associate to provide member service, maintain the checkout area, and resolve member issues in Saint Cloud, MN. You will promote Sam's Club products and services and guide members on self-service technology.

You will process member purchases and assist with payments, returns, refunds, and exchanges according to company policies. Maintain a safe, organized shopping environment.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.

Skills

Retail experience

Cash register operation

Mobile apps usage

Tools

Front-end equipment (cash register)

Mobile retail applications

Job description

Sam's West, Inc. is seeking a Member Frontline Services associate to provide member service, maintain the checkout area, and resolve member issues in Saint Cloud, MN. You will promote Sam's Club products and services and guide members on self-service technology.

You will process member purchases and assist with payments, returns, refunds, and exchanges according to company policies. Maintain a safe, organized shopping environment.