Member Experience Specialist

Sam's West, Inc.; Saint Cloud (MN); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discount

Education assistance

Job summary

Sam's Club is seeking a front-line member services associate in Saint Cloud, MN. You will provide member support, handle checkout operations, and help customers with purchases and returns. The role emphasizes promoting Sam's Club products and guiding members on self-service technology.

The position involves maintaining a safe shopping environment, organizing merchandise, and delivering excellent service to members throughout their shopping experience.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services.
• Assists members with purchasing decisions and locating merchandise.
• Guides members on using self-service technology.
• Maintains safe shopping environment and assists with returns, refunds, and exchanges as per policy.
• Acknowledges members and verifies membership cards.
• Zones and arranges merchandise in assigned area.
• Reports unsafe conditions and assists with security and safety practices.

Skills

Retail experience

Cash register operation

Mobile apps

Tools

Mobile retail applications

POS terminals

Job description

Sam's Club is seeking a front-line member services associate in Saint Cloud, MN. You will provide member support, handle checkout operations, and help customers with purchases and returns. The role emphasizes promoting Sam's Club products and guiding members on self-service technology.

The position involves maintaining a safe shopping environment, organizing merchandise, and delivering excellent service to members throughout their shopping experience.