Member Experience Specialist - Frontline Service & Tech Support

Sam's East, Inc.; Hendersonville (TN); On-site; USD 51,577,000 - 74,501,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education program Live Better U

Job summary

Sam's East, Inc. in Hendersonville, TN is seeking a front-end associate to deliver member service, process purchases, and assist with returns and exchanges.

You will maintain the checkout area, verify memberships, and help members with purchasing decisions while promoting Sam's Club products and services. Expect to learn new technology, participate in program rollouts, and support safety and security procedures.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Experience with mobile retail applications

Responsibilities

• Provides member service and resolves member issues
• Maintains the checkout area and processes member purchases
• Promotes Sam's Club products and services and assists with payments/returns as per policy
• Ensures safety and security, assists with training and coaching for associates

Skills

Retail experience

Front end equipment (cash register)

Mobile retail applications

Tools

Mobile retail apps

Job description

Sam's East, Inc. in Hendersonville, TN is seeking a front-end associate to deliver member service, process purchases, and assist with returns and exchanges.

You will maintain the checkout area, verify memberships, and help members with purchasing decisions while promoting Sam's Club products and services. Expect to learn new technology, participate in program rollouts, and support safety and security procedures.