Member Experience & Front-End Services Specialist

Sam's Club; Chattanooga (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, &amp

401(k) + stock program

Paid time off

Disability benefits

Employee discounts

Job summary

Sam's Club in Chattanooga, TN, is looking for a front-line associate to provide member service at the checkout, process purchases, and support members with questions about products and services.

The role supports self-service technology, participates in safety procedures, and helps maintain a clean, organized store environment while promoting Sam's Club offerings and maintaining asset security.

Qualifications

• Retail experience including operating front end equipment (cash register) and assisting customers.
• Experience with mobile retail applications is a plus.

Responsibilities

• Provides member service at the checkout and helps customers with purchases.
• Resolves member issues and concerns using policies and procedures.
• Maintains the checkout area and ensures a safe, organized shopping environment.
• Mentors and guides teammates on company processes and safety practices.

Skills

Retail front-end experience

Mobile retail apps

Job description

Sam's Club in Chattanooga, TN, is looking for a front-line associate to provide member service at the checkout, process purchases, and support members with questions about products and services.

The role supports self-service technology, participates in safety procedures, and helps maintain a clean, organized store environment while promoting Sam's Club offerings and maintaining asset security.