Member Experience Specialist

Sam's East, Inc.; Memphis (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and stock purchase

Paid time off

Live Better U education benefits

Job summary

Sam's Club in Memphis, TN is seeking a Member Frontline Services associate. You will provide member service, operate front-end equipment, process purchases, and resolve issues to ensure a positive shopping experience.

You will promote Sam's Club products, support self-service technology, and assist with payments, returns, and exchanges according to policy. Team focus includes safety, efficiency, and member satisfaction.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience or familiarity with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes Sam's Club products and services.
• Guides members on self-service technology and processes purchases, returns, and exchanges.
• Ensures safety and security in the store and trains front-line associates as needed.
• Maintains cleanliness and organization of the front-end area and merchandise.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register

Job description

Sam's Club in Memphis, TN is seeking a Member Frontline Services associate. You will provide member service, operate front-end equipment, process purchases, and resolve issues to ensure a positive shopping experience.

You will promote Sam's Club products, support self-service technology, and assist with payments, returns, and exchanges according to policy. Team focus includes safety, efficiency, and member satisfaction.