Member Experience Specialist

Sam's East, Inc.; Chattanooga (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Paid time off

Job summary

Sam’s Club in Chattanooga, TN is seeking a front-end associate to provide member service, maintain the checkout area, and resolve member issues. You will promote Sam’s Club products and services and assist members with self-service technology to ensure smooth purchases.

Responsibilities include processing transactions, assisting with payments, refunds, exchanges, and keeping the shopping environment safe and organized, while upholding Sam’s Club policies and safety standards.

Qualifications

• Retail experience including operating front end equipment (for example, cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam’s Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.

Skills

Retail experience

Cashier operations

Mobile apps

Tools

Cash registers

Job description

Sam’s Club in Chattanooga, TN is seeking a front-end associate to provide member service, maintain the checkout area, and resolve member issues. You will promote Sam’s Club products and services and assist members with self-service technology to ensure smooth purchases.

Responsibilities include processing transactions, assisting with payments, refunds, exchanges, and keeping the shopping environment safe and organized, while upholding Sam’s Club policies and safety standards.