Member Experience Specialist: Frontline Service Pro

Sam's West, Inc.; Grand Forks (ND); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock purchase

Paid time off

Disability benefits

Live Better U education program

Job summary

Sam's Club in Grand Forks, ND is hiring a front-end associate to deliver member service at the checkout, process transactions, and promote store products. You will assist with payments, returns, exchanges, and help locate merchandise while maintaining a safe, welcoming shopping environment.

Primary responsibilities include handling transactions, resolving member issues, and supporting loss prevention and safety procedures while providing excellent member experiences.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service at checkout and throughout the store.
• Maintains the checkout area and processes member purchases.
• Resolves member issues and concerns and answers questions.
• Promotes Sam's Club products and services to members.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Maintains a safe shopping environment and assists with securing store assets.

Skills

Retail experience

Cash register

Mobile apps

Job description

Sam's Club in Grand Forks, ND is hiring a front-end associate to deliver member service at the checkout, process transactions, and promote store products. You will assist with payments, returns, exchanges, and help locate merchandise while maintaining a safe, welcoming shopping environment.

Primary responsibilities include handling transactions, resolving member issues, and supporting loss prevention and safety procedures while providing excellent member experiences.