Member Experience Specialist

Sam's Club; Great Falls (MT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Life insurance

Job summary

Sam's Club in Great Falls, MT is looking for a Front End Associate to deliver member service, operate the checkout area, and assist with purchases, returns, and exchanges while guiding members on self-service technology. You will help maintain a safe, organized shopping environment and support store operations.

The role includes processing transactions, safeguarding assets, and training new associates. Retail experience and reliable attendance are preferred; the position offers competitive pay

Qualifications

• Retail experience including operating front-end equipment such as cash registers.
• Experience with mobile retail applications and self-service tech.
• Ability to meet the role's basic qualifications as described in the job posting.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout area and process purchases, returns, and exchanges per policy.
• Assist members with self-service technology and locate/select merchandise.
• Protect store assets and participate in safety procedures and training.
• Assist with training fellow front-line associates on processes and tools.

Skills

Retail experience

Cash register operation

Mobile apps usage

Tools

POS systems

Job description

Sam's Club in Great Falls, MT is looking for a Front End Associate to deliver member service, operate the checkout area, and assist with purchases, returns, and exchanges while guiding members on self-service technology. You will help maintain a safe, organized shopping environment and support store operations.

The role includes processing transactions, safeguarding assets, and training new associates. Retail experience and reliable attendance are preferred; the position offers competitive pay