Member Experience Specialist

Sam's Club; Fargo (ND); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase program

Life insurance

Paid time off

Job summary

Sam's Club in Fargo, ND is seeking a member-focused Front End Associate to provide service, process purchases, and support members with self-service technology and payment options. You will maintain the checkout area, resolve member issues, promote Sam's Club products, and assist with safety and security procedures while delivering a positive shopping experience for members.

Training and coaching on company processes, assisting with returns and exchanges, and ensuring merchandise is organized

Qualifications

• Retail experience required.
• Ability to operate front-end equipment such as cash registers.
• Familiarity with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process member purchases.
• Assist with payments, returns, refunds, and exchanges.
• Promote Sam's Club products and services.
• Guide members on using self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Fargo, ND is seeking a member-focused Front End Associate to provide service, process purchases, and support members with self-service technology and payment options. You will maintain the checkout area, resolve member issues, promote Sam's Club products, and assist with safety and security procedures while delivering a positive shopping experience for members.

Training and coaching on company processes, assisting with returns and exchanges, and ensuring merchandise is organized