Member Services & Frontline Support Specialist

Sam's West, Inc.; Bismarck (ND); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability coverage

Employee discounts

Job summary

Sam's Club in Bismarck, ND is seeking a Front-End Associate to provide member service, operate the cash register, and assist customers with purchases in a fast-paced retail environment.

You will process payments, handle returns and exchanges, and help guide members through mobile app features and self-checkout options, while keeping the checkout area organized and safe. This is a full-time position with benefits and opportunities for growth.

Qualifications

• Retail experience including operating front end equipment such as a cash register.
• Experience with mobile retail applications.

Responsibilities

• Provide member service at the front end and assist with purchases.
• Process payments, returns, refunds, and exchanges according to policy.
• Maintain a clean, organized checkout area and assist with merchandise locations.

Skills

Retail experience

Cash register operation

Mobile apps familiarity

Tools

POS systems

Job description

Sam's Club in Bismarck, ND is seeking a Front-End Associate to provide member service, operate the cash register, and assist customers with purchases in a fast-paced retail environment.

You will process payments, handle returns and exchanges, and help guide members through mobile app features and self-checkout options, while keeping the checkout area organized and safe. This is a full-time position with benefits and opportunities for growth.