Front-End Team Lead - Member Services

Sam's West, Inc.; Fargo (ND); On-site; USD 30,000 - 41,000; Part time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Job summary

Sam's Club in Fargo, ND is seeking a front-end associate to support members and operate registers, assist with merchandise, and uphold service standards. You will process memberships, assist with purchases, and help manage returns with a focus on member satisfaction.

The role emphasizes teamwork, reliability, and a welcoming shopping environment for all customers. Qualifications include 6 months of retail and 6 months of customer service, being at least 18, and a willingness to learn.

Qualifications

• 6 months retail experience including operating front-end equipment.
• AND 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates and training.
• Communicate goals and feedback; ensure policy compliance.
• Provide member service, process memberships and credit accounts.
• Support sales and events; promote Sam's Club products and services.
• Handle transactions and assist members with purchases and returns.

Skills

Retail experience

Customer service

Front-end team leadership

Supervising experience

Job description

Sam's Club in Fargo, ND is seeking a front-end associate to support members and operate registers, assist with merchandise, and uphold service standards. You will process memberships, assist with purchases, and help manage returns with a focus on member satisfaction.

The role emphasizes teamwork, reliability, and a welcoming shopping environment for all customers. Qualifications include 6 months of retail and 6 months of customer service, being at least 18, and a willingness to learn.