Member Experience Specialist

Sam's Club; Grand Forks (ND); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Grand Forks, ND is hiring for a Member Frontline Services role. You will provide member service, process transactions, and help members with purchases while maintaining a welcoming checkout area.

You'll assist with payments, returns, exchanges, and self-service technology, and help guide customers to products. The position offers competitive hourly pay and benefits, with opportunities for growth within Walmart's Sam's Club network.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience using mobile retail apps is a plus.
• Ability to assist customers and process transactions accurately.

Responsibilities

• Provide member service and assist with purchases.
• Maintain checkout area and process payments, returns, and exchanges.
• Assist with safety, security, and loss prevention practices.
• Answer member questions and help with product selection.
• Promote Sam's Club products and services.
• Train new frontline associates on processes.
• Ensure a safe shopping environment and proper merchandise zoning.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Grand Forks, ND is hiring for a Member Frontline Services role. You will provide member service, process transactions, and help members with purchases while maintaining a welcoming checkout area.

You'll assist with payments, returns, exchanges, and self-service technology, and help guide customers to products. The position offers competitive hourly pay and benefits, with opportunities for growth within Walmart's Sam's Club network.