Member Experience Specialist - Front-End & Tech Support

Sam's Club; Scarborough (ME); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Job summary

Sam's Club in Scarborough, ME is seeking a Front End Associate to provide member service at the checkout area and support self-service technology. You will process purchases, assist with payments, returns, and exchanges, and promote products and services.

The role requires retail experience with front end equipment and comfort with mobile apps; the position includes health benefits, a 401(k) plan, and paid time off. The hourly wage ranges from $20.00 to $28.00.

Qualifications

• Retail experience including operating front end equipment such as a cash register.
• Experience working with mobile retail applications is preferred.

Responsibilities

• Provide member service and resolve issues at the checkout area.
• Process member purchases and assist with payments, returns, refunds, and exchanges.
• Promote Sam’s Club products and services and support self-service technology.
• Maintain safety, cleanliness, and organization of the entrance and exit areas.
• Train new Frontline Services associates on processes and tools.

Skills

Customer service

Cash handling

Front end equipment

Mobile retail apps

Job description

Sam's Club in Scarborough, ME is seeking a Front End Associate to provide member service at the checkout area and support self-service technology. You will process purchases, assist with payments, returns, and exchanges, and promote products and services.

The role requires retail experience with front end equipment and comfort with mobile apps; the position includes health benefits, a 401(k) plan, and paid time off. The hourly wage ranges from $20.00 to $28.00.