Member Experience Specialist | Service, Training & Merchandising

Sam's Club; Bangor (ME); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase plans

Paid time off including holidays and parental leave

Tuition reimbursement program

Job summary

Sam's Club in Bangor, ME is seeking dedicated associates to provide exceptional member service and maintain the checkout area. You will assist with member purchases, resolve issues, and support self-service technology. Teamwork and adherence to safety and company protocols are essential.

The ideal candidate will have retail experience and a strong commitment to customer service. We offer competitive pay, including performance-based bonuses.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and maintains checkout area.
• Resolves member issues and concerns, promotes products and services.
• Assists with payments, returns, and exchanges according to policies.

Skills

Retail experience

Operating front end equipment

Working with mobile retail applications

Job description

Sam's Club in Bangor, ME is seeking dedicated associates to provide exceptional member service and maintain the checkout area. You will assist with member purchases, resolve issues, and support self-service technology. Teamwork and adherence to safety and company protocols are essential.

The ideal candidate will have retail experience and a strong commitment to customer service. We offer competitive pay, including performance-based bonuses.