Member Experience & Front-End Specialist

Sam's East, Inc.; Matthews (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's East, Inc. in Matthews, NC is seeking an energetic associate to provide member service, operate front end equipment, and promote Sam's Club products.

You will handle purchases, assist with payments, returns, and exchanges while maintaining a clean checkout area and a safe shopping environment. Responsibilities include verifying memberships, assisting members with selections, locating merchandise, and supporting training for front-line services associates on processes and new technology.

Qualifications

• Retail experience including operating front end equipment and cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services.
• Guides members on using self-service technology and locating merchandise.
• Maintains a safe shopping environment and reports unsafe conditions.

Skills

Retail experience

Mobile retail apps

Tools

Cash register

Mobile retail apps

Job description

Sam's East, Inc. in Matthews, NC is seeking an energetic associate to provide member service, operate front end equipment, and promote Sam's Club products.

You will handle purchases, assist with payments, returns, and exchanges while maintaining a clean checkout area and a safe shopping environment. Responsibilities include verifying memberships, assisting members with selections, locating merchandise, and supporting training for front-line services associates on processes and new technology.