Member Experience Specialist

Sam's Club; Fayetteville (AR); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits: medical, vision, and

401(k) and company-paid life insurance

Paid time off and vacation policy

Store discounts

Education benefits via Live Better U

Job summary

Sam's Club in Fayetteville, AR is hiring a Member Frontline Services associate to assist members, operate checkout areas, and promote products and services.

You will guide members on self-service technology, handle purchases, returns, exchanges, and ensure safety and a clean, welcoming store environment. This role emphasizes friendly service, problem solving, and teamwork with managers and colleagues.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Experience with mobile retail applications

Responsibilities

• Provides member service and resolves member issues
• Maintains checkout area and processes purchases
• Promotes Sam's Club products and services
• Guides members on self-service technology
• Handles payments, returns, refunds, exchanges per policy
• Maintains safety and a secure store environment
• Assists with training of Member Frontline Services associates

Skills

Retail front end experience

Mobile shopping apps

Job description

Sam's Club in Fayetteville, AR is hiring a Member Frontline Services associate to assist members, operate checkout areas, and promote products and services.

You will guide members on self-service technology, handle purchases, returns, exchanges, and ensure safety and a clean, welcoming store environment. This role emphasizes friendly service, problem solving, and teamwork with managers and colleagues.