Member Experience Specialist: Front End & Tech Help

Sam's Club; Chesterfield (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability and life insurance

Job summary

Sam's Club in Chesterfield, MO is seeking a frontline associate to support members at the checkout, assist with purchases, and guide customers through self-service options. The role emphasizes accurate transactions and a customer-first approach in a fast-paced retail environment.

The position involves maintaining the checkout area, processing payments, handling returns and exchanges, and ensuring safety and organization throughout the store.

Qualifications

• Retail experience including operating front end equipment (cash register) and mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Guides members regarding self-service technology and product offerings.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Maintains safety standards and proper handling of merchandise.

Skills

Retail experience

Front end equipment

Job description

Sam's Club in Chesterfield, MO is seeking a frontline associate to support members at the checkout, assist with purchases, and guide customers through self-service options. The role emphasizes accurate transactions and a customer-first approach in a fast-paced retail environment.

The position involves maintaining the checkout area, processing payments, handling returns and exchanges, and ensuring safety and organization throughout the store.