Member Experience Specialist

Sam's Club; Cape Girardeau (MO); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Store discounts

Job summary

Sam's Club is seeking a front-end associate in Cape Girardeau, MO to assist members, operate checkout equipment, and promote products and services. You will support self-service tools and process transactions from purchases to returns, while upholding safety standards and supporting training initiatives.

The role emphasizes member engagement, merchandise placement, and maintaining an organized, welcoming store environment with a focus on safety and customer satisfaction.

Qualifications

• Retail experience including front-end equipment like cash registers.
• Experience using mobile retail applications.
• Ability to verify membership cards and assist shoppers.

Responsibilities

• Provide member service at checkout and assist with purchases.
• Resolve member issues and process returns.
• Promote Sam's Club products and services.
• Maintain a safe, organized front-end area.
• Assist with training and onboarding of associates.

Skills

Retail experience

Cash register operation

Mobile retail apps

Tools

POS systems

Job description

Sam's Club is seeking a front-end associate in Cape Girardeau, MO to assist members, operate checkout equipment, and promote products and services. You will support self-service tools and process transactions from purchases to returns, while upholding safety standards and supporting training initiatives.

The role emphasizes member engagement, merchandise placement, and maintaining an organized, welcoming store environment with a focus on safety and customer satisfaction.