Member Experience Specialist

Sam's Club; Raymore (MO); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Health benefits (medical, vision, andd

401(k) and company-paid life insurance

Paid time off and leave options

Employee discounts

Job summary

Sam's Club in Raymore, MO is seeking a Front End Associate to deliver member service, operate the checkout area, and help members with self-service technology. The role includes processing purchases and assisting with payments, returns, and exchanges according to policy.

Additional duties include maintaining a safe shopping environment, verifying memberships, locating merchandise, and supporting training for frontline staff. Competitive hourly wage and benefits are provided.

Qualifications

• Retail experience including front-end equipment operation (e.g., cash register).
• Experience using mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area and processes member purchases.
• Resolves member issues and concerns and promotes Sam's Club products and services.
• Guides members on self-service technology and assists with payments, returns, refunds, and exchanges per policies.
• Maintains safety standards and conducts safety sweeps as required.
• Assists with training front-end associates on processes and procedures.
• Maintains orderly merchandise zones and protects Sam's Club assets.

Skills

Retail experience

Front-end equipment operation

Mobile retail applications

Job description

Sam's Club in Raymore, MO is seeking a Front End Associate to deliver member service, operate the checkout area, and help members with self-service technology. The role includes processing purchases and assisting with payments, returns, and exchanges according to policy.

Additional duties include maintaining a safe shopping environment, verifying memberships, locating merchandise, and supporting training for frontline staff. Competitive hourly wage and benefits are provided.