Member Services Specialist: Front-End & Tech Support

Sam's Club; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Company discounts

Tuition assistance

Job summary

Sam's Club in Saint Louis, MO is seeking an associate to deliver member services at the front end, operate checkout equipment, and assist with purchases and self-service tools. You will resolve member questions, process payments, and help locate merchandise while maintaining a safe, well-organized store environment.

The role emphasizes assisting members with decisions, handling returns per policy, and supporting training on new programs and technology to improve service quality.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process member purchases, returns, and exchanges.
• Assist with payments, safety procedures, and securing merchandise.
• Help members with purchasing decisions and locate merchandise.
• Promote Sam's Club products and services and assist with self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Saint Louis, MO is seeking an associate to deliver member services at the front end, operate checkout equipment, and assist with purchases and self-service tools. You will resolve member questions, process payments, and help locate merchandise while maintaining a safe, well-organized store environment.

The role emphasizes assisting members with decisions, handling returns per policy, and supporting training on new programs and technology to improve service quality.