Member Experience Specialist – Front End & Services

Walmart Inc.; Plano (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Job summary

Walmart Inc. (Sam’s Club) in Plano, TX is hiring for a front-line Member Frontline Services associate. You will provide member service, operate front-end equipment, and process purchases while maintaining a safe, efficient checkout area.

Responsibilities include handling payments, returns, refunds, exchanges, and assisting members with product selection and self-service tools. You will support training and ensure compliance with safety and security policies in a dynamic retail environment.

Qualifications

• Retail experience including operating front-end equipment (cash register)
• Experience with mobile retail applications

Responsibilities

• Provide member service and maintain the checkout area
• Resolve member issues and concerns and assist with purchases
• Process payments, returns, refunds and exchanges per policy
• Follow safety standards and report unsafe conditions
• Assist with training of associates on processes and procedures

Skills

Customer service

Retail experience

Cash handling

Mobile app usage

Job description

Walmart Inc. (Sam’s Club) in Plano, TX is hiring for a front-line Member Frontline Services associate. You will provide member service, operate front-end equipment, and process purchases while maintaining a safe, efficient checkout area.

Responsibilities include handling payments, returns, refunds, exchanges, and assisting members with product selection and self-service tools. You will support training and ensure compliance with safety and security policies in a dynamic retail environment.