Member Experience Specialist

Walmart Inc.; Austin (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and

Dental coverage

401(k) and stock purchase

Company-paid life insurance

Paid time off (PTO)

Employee discounts

Job summary

Walmart Inc. at Sam's Club in Austin is seeking a front-end associate who delivers member service, operates the checkout, processes purchases, and assists with returns and exchanges while guiding customers to self-service tools.

You will maintain a safe, organized front-end area and support merchandise presentation. The role requires teamwork, adherence to safety standards, and the ability to help members with purchases and technology.

Qualifications

• Customer service experience and ability to assist members.
• Experience operating a cash register and handling transactions.
• Familiarity with mobile retail applications and store tech.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes Sam's Club products.
• Assists with payments, returns, refunds, and exchanges per policies.
• Handles safety sweeps and maintains a safe shopping environment.
• Maintains entrance/exit areas and preserves security of assets.
• Trains new frontline associates on processes and tools.

Skills

Member service

Cash handling

Merchandise assistance

Teamwork

Tools

Cash register

Mobile retail apps

Job description

Walmart Inc. at Sam's Club in Austin is seeking a front-end associate who delivers member service, operates the checkout, processes purchases, and assists with returns and exchanges while guiding customers to self-service tools.

You will maintain a safe, organized front-end area and support merchandise presentation. The role requires teamwork, adherence to safety standards, and the ability to help members with purchases and technology.