Member Experience Specialist — Front-End & Service Pro

Walmart Inc.; Aurora (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Job summary

Walmart Inc. at Sam’s Club in Aurora, CO is seeking team members to deliver excellent member service at the front end. You will operate checkout equipment, assist customers, and promote Sam’s Club products. Training on new technologies and programs may be provided as part of your role.

You will handle payments, returns, and exchanges, follow safety procedures, and support a clean, organized shopping environment while ensuring a positive member experience.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; promotes Sam's Club products and services.
• Guides members on self-service technology and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Conducts safety sweeps and follows company safety standards.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Walmart Inc. at Sam’s Club in Aurora, CO is seeking team members to deliver excellent member service at the front end. You will operate checkout equipment, assist customers, and promote Sam’s Club products. Training on new technologies and programs may be provided as part of your role.

You will handle payments, returns, and exchanges, follow safety procedures, and support a clean, organized shopping environment while ensuring a positive member experience.